MicroRentals Privacy Policy

Privacy Policy

The Policy
This policy will explain how MicroRentals collect, store, use, disclose and manage your personal information (Policy).

By providing your personal information to MicroRentals, you consent to the collection, use, storage, disclosure and management of your personal information in accordance with this Policy.

In this Policy, ‘personal information’ includes any information, opinion, whether true or not, that is capable of identifying an individual.

MicroRentals’s Business
MicroRentals’s key business activities revolves around IT Services including but not limited to technology rental, procurement of hardware and managed service provider.

Colleting personal information
MicroRentals generally collects personal information in the following ways:
– directly, or indirectly from you (when you interact with MicroRentals);
– indirectly from you, when you communicate with MicroRentals by telephone, mobile, email, face to face, or through online and social media interactions;
– when you participate in MicroRentals’s surveys or promotions; and
– when you use the MicroRentals’s website.

Whenever you interact with MicroRentals, your personal information may be collected. The type of personal information collected will depend on the nature of your interactions.
MicroRentals may collect any personal information that may be required to assist your dealings and interaction with MicroRentals, including (but not limited to):
– financial information (including bank account details, credit card numbers, your income and credit standing);
– information about your preferences or requirements that are relevant to MicroRentals’s products and services;
– information about your identity (including name, date of birth, gender, visa or residency status, identification documents, address, email, telephone and mobile number);
– your device type or ID, location information, IP address, browsing information and any personal information you may provide to MicroRentals directly or indirectly through MicroRentals’s websites and mobile applications; and
– your preference of MicroRentals’s products, services, facilities and lifestyle activities.

Your personal information may also be collected from third parties, such as:
– credit reporting bodies, law enforcement and government entities;
– marketing agencies, data collection and research organisations; and
– other individuals.
You do not have to provide personal information to MicroRentals. You can choose to deal with MicroRentals anonymously. However, if you decide not to provide your personal information, MicroRentals may not be able to provide you with products or services that are tailored to your needs.

Purpose of collecting personal information
MicroRentals collects, stores, uses and discloses your personal information for the following purposes:
– for security and risk management purposes;
– for the general management and conduct of MicroRentals’s business;
– to communicate with you;
– to comply with MicroRentals’s legal obligations;
– to do business with you;
– to help manage, develop and enhance MicroRentals’s services (including websites);
– to investigate incidents; and
– to provide and market MicroRentals’s products and services.

MicroRentals will not use or disclose your personal information for any purpose other than the purpose it was collected for (or a related purpose) unless MicroRentals first obtains your consent to that purpose, or MicroRentals is permitted to do so by law.

Disclosure of personal information
MicroRentals may disclose your personal information for the purposes for which it was collected for (or a related purpose) to the following:
– other companies, service providers and individuals who assist MicroRentals to perform certain functions on our behalf, such as hosting and data storage providers;
– other companies, services providers and individuals who assist MicroRentals with provision of our services;
– regulatory authorities, police, government agencies or where required by law;
– related parties and entities of MicroRentals; and
– social medial channels which MicroRentals has a presence on (such as Facebook, Instagram, Youtube, LinkedIn and WeChat).

Where personal information is disclosed to a third party acting on behalf of MicroRentals, MicroRentals will request for such third parties to not use your personal information for their own purposes and to comply with this Policy and the applicable law in your state and country.

Marketing
MicroRentals and its third-party service providers may send you direct marketing communications and information about MicroRentals’s products, services, discounts and special promotions that may be of interest to you, including any offers or promotions based on our products and services. These communications may be sent in different forms, including telephone, mobile, post, fax, email, SMS, or any other form of electronic communication. When you provide MicroRentals with your contact details, you consent to MicroRentals and its third-party service providers to send you direct marketing messages.

Unsubscribing from marketing communications
You can unsubscribe from any, or all, of the direct marketing communications at any time by contacting MicroRentals using one of the following methods:
– by telephone to 1300 790 650
– by email to sales@microrentals.com; or
– by post to MicroRentals 7-9 Underwood Road Homebush, 2140 NSW.

For email communications you will be able to find a link to unsubscribe, usually towards the bottom of the email. If MicroRentals are providing services to you, there may still be a requirement for certain communications to be made to you in providing these services or products as required by law.

Updating personal information
If you would like to update, access or correct your personal information that MicroRentals holds, you can contact MicroRentals using the methods listed above. Depending on the nature of your request, MicroRentals may require further information to verify your identity or ask you to put in writing the information you need. There may be instances where access cannot be granted to your personal information (for example, legal exception or breach of confidentiality), and MicroRentals will provide you with written reasons for the refusal.

Security
MicroRentals may hold your personal information in electronic or hard copy format. The confidentiality and security of your personal information is important to MicroRentals, and reasonable steps will be taken to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. MicroRentals uses several physical, administrative, personnel and technical measures to protect your personal information. However, given the nature of the internet, there is always a risk that an unauthorised party may find ways to overcome our security measures, and it is not possible to guarantee the security of your personal information. You should also be aware that email communications are usually not encrypted and should not be considered secure. Where required by law, MicroRentals will notify you and the relevant regulatory authorities of data breaches affecting your personal information. When MicroRentals no longer needs your personal information, reasonable steps will be taken to destroy it.

Third party links
MicroRentals’s website may contain links to websites owned and operated by other parties. When you click on these links, you are leaving MicroRentals’s website. MicroRentals is not responsible for the privacy practices or content on such websites. You should read the privacy policies and other terms that apply to those websites as they may differ from this Policy.

Questions or complaints
If you have any questions about how MicroRentals handles your personal information, or would like to make a complaint, please direct them to MicroRentals using one of the communication methods identified above. MicroRentals will investigate your complaint after our investigation and contact you to advice the outcome and invite a response to the findings.

Updates to this Policy
MicroRentals may update this Policy from time to time to take into consideration new laws and technology, and changes to our business operations and practices.

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