Off and on site help desk solutions:

MicroRentals offer a large selection of options for you to pick-and-choose what is best for you and you company. Take a quick peek at just some of our options:

• Troubleshoot hardware & software issue

Whether you’re having issues with your equipment, an application or operating software problem, MicroRentals will deploy staff to get it sorted quickly and efficiently.

• Necessary software updates, including service packs

To keep your business operating smoothly, you’ll need to be running the most important software updates. We take away any doubts with our upgrade management upgrades and even offer service packs to consolidate any needed permanent upgrades.

• Hard disk defragmentation

To avoid unnecessary slowdowns or issues, our desktop support services include hard disk defragmentation to reorganise the files on your hard drive for increased performance. When you’re operating a business, you need everything to be running smoothly — that’s why defragmentation is so vital.

• Checking the log files of desktops, laptops & servers

You always need to be aware of the several log files that can be overwhelming for a business. We run log file checks to give you an exact picture of relevant user information, event information, and the metadata to contextualise them — not to mention a clear idea of any transactions, errors, or intrusions. You’ll never be out of the loop.

• Solving network security issues

Network security is absolutely critical to any modern business’s success. At MicroRentals, we take pride in our ability to safeguard you and your offices from any unwanted interactions, viruses, or attacks. There’s no need to worry when you work with us.

• Checking folder permission of servers

Folder permission monitoring for servers can be quite tedious and often difficult. We take the guesswork out of this process by going through the necessary processes with comprehensive attention to detail and giving you the peace of mind you need when working with confidential information assignments.

• Checking for redundancy

It is important to be efficient with your organisation’s data. At MicroRentals, we deliver effective storage solutions in the form of backups and fail-safes so that all your data is secure and easily accessible.

• Checking firewall rules and logs

You have to be on top of all security information and activity for the safety of your business. MicroRentals will check any firewall rules and logs so that you don’t have to stress about the technical details — we have the experience that you need to keep your affairs in order.

• Checking networking equipment (e.g. wireless routers)

We will run diagnostics and check every piece of network equipment that you have and help with any network setup as needed. As the IT solutions experts, we know what we are doing and you can rest assured that if there is an issue, we will provide you with a solution.

MicroRentals — the IT solutions experts

MicroRentals has been the premier corporate provider of rental solutions in Australia for private and government organisations for over 30 years. Our industry-leading equipment can save you and your organisation countless hours of unneeded stress and stop you from wasting money on overly expensive redundant equipment.

We don’t just rent out valuable technology — our decades of experience in the field gives us the confidence to apply our knowledge to help you run a smooth operation. Not only will we rent out any vital equipment, but our staff are also available on call to run diagnostics, tests and implement anything that you need. Our desktop support services cannot be matched.

Fast quotation for managed services

Talk to professionals for all your managed services requirements!

Don’t hesitate to contact us for any of your IT needs. We offer fast and reliable quotes for all desktop support managed services — there are no hidden costs or fees! If you have an IT problem, we have the solution.

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